Benefits of attending

  • Supervisors will be able to understand the quality policies and philosophy of the organization
  • They would be trained towards being solution oriented
  • They would be trained to understand the importance of their role in the organization towards getting the management decisions executed

Learning Objectives

  • Understanding the demands of being in a supervisory role
  • Impact of Communication skills for effective and efficient work flow management
  • Scheduling and managing time effectively
  • Developing Productive relationship with Staff
  • Encouraging and Motivating others for best Performance
  • Monitoring and evaluating job performances
  • Giving constructive feedback
  • Managing differences and resolving conflicts
  • Improving teamwork and productivity within the work unit
  • Understanding the leadership role of a supervisor


  • What is an effective supervisor & his role
  • Communication skills with peers & subordinates
  • Time management skills
  • Developing productive relationship
  • Team motivation skills
  • Monitoring performance
  • Giving and taking feedback
  • Conflict resolution
  • Enhancing productivity
  • Leadership skills

Program Methodology

  • Line managers will be interviewed by the facilitators to ascertain their needs
  • Specific cases (industry & organization based) will be developed for case study learning method
  • Group exercises will be given for thought provoking ideas
  • Both indoor & outdoor facilities will be used for learning process
  • Team building & leadership learning activities will beconducted outdoor
  • Participants will be givensome home exercises to be completed over night for next day discussions
  • Post training evaluation after 6-8 weeks may be added for performance evaluation (Optional)

Who should attend?

Managers and floor supervisors who want to maximize their productivity as assigned floor/task in charges.